1. Introduction
At Petzso, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, how we store it, and what choices you have. By using the Petzso app or website, you consent to the practices described in this policy.
2. What Information We Collect
A. User Information
- Phone number (for account management & Authentication)
- Name (as entered by the user)
- Profile photo (optional)
- Location data (with explicit permission)
- Pet profiles (name, species, breed, age, gender)
We do not collect background location data or device metadata.
B. Business Information
- Phone number (for account management & Authentication)
- Business name, logo (optional), and description
- Category/type of business
- Address details (address line, city, state, postal code)
- Geolocation coordinates (for service discovery)
- Operating hours and working days
C. Usage and Interaction Data
- Posts, Moments (stories), likes, comments, shares
- Bookings (date/time, pet, service)
- Ratings and reviews
- Trail tags used in content
- Ad views and clicks (if applicable)
D. Optional Media Uploads
Users and businesses may upload:
- Photos and videos in posts/stories
- Profile or business images
All media is stored securely on cloud storage and tied to your profile.
3. How We Use Your Data
- Create and manage user and pet profiles
- Help you discover local pet services
- Allow bookings and interaction with businesses
- Show relevant posts, trails, and ads
- Improve personalization of feed and explore systems
- Send notifications related to your activity
- Maintain safety and enforce moderation
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out to:
- Email: support@petzso.com
- Address: Kuja Tech Private Limited, Lucknow, UP, India
